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Consumer Review Information

Web Host Account :

Verio.com

Consumer Information

Review Title :

Verio Web Hosting

Customer Name :

Clarey/Napier

URL of your website hosted by Verio.com

http://cnintl.com

Status :

Currently Hosted

Email Address :

cni@cnintl.com

Consumer Grade

Sales :

Support :

Plans / Features :

Usability :

Comments :
Our company has used Verio for many years, since 2001. We haven't had too many issues, and when we did, they were resolved fairly quickly. Recently, over the past couple months, we have had some serious issues with one of our email users mailbox "timing out" to where she can not download emails, sometimes taking several hours to download. I have called into the support office several time and as of now, the issue is still not resolved. We have been escalated to the support team and they are suppose to follow up with a phone call after 24-48 hours, instead we receive emails that the issue has been resolved when it has not. We can not be productive if our emails don't come to us properly.

Host Rebuttal :

61208
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