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Editor's Review |
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Host Introduction |
At Brain Host they are dedicated to providing customers with reliable, affordable hosting packages and world-class, 24/7 customer support. They understand how important your website is to your livelihood, which is why they include a 99.9% uptime and offer customers a wide range of helpful tools and services at no cost. No matter what your budget or hosting needs, Brain Host has a package for you. No matter which hosting package you choose, they’ll give you unlimited disk space, unlimited email accounts, unlimited bandwidth, and an unlimited number of sites you can host. With Brain Host, you can rest assured that your website is in good hands.
At Brain Host, every one of their web hosting plans is packed with features and tools designed to help you optimize your web space. Besides all of the unlimited services you'll get – like unlimited data transfer, unlimited web space, and unlimited domain hosting – each web hosting package includes a tons of free bonuses, like daily spam and spyware scans, free marketing credits, and our easy-to-use site builder. |
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You'll also get tons of convenient features and tools, like hassle-free FTP accounts dozens of one-click install applications like WordPress, Drupal, and Joomla, and extensive programming language support. BrainHost dedicated support staff are available 24/7 via phone, email, and live chat to answer all of your web hosting questions, and they also provide online tutorials, videos, and an extensive Knowledge Base to teach you how to get the most out of your web space. |
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Sales Review |
Grade:
A |
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What we like: |
Low prices and 24x7 support. That's a rare combination to find in todays market. Plan features are comprehensive and cover everything you will need to run your personal or business site. |
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What needs improvement: |
n/a |
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Support Review |
Grade:
A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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Brain Host allows you to create powerful business, e-commerce, or personal websites in minutes. Whether you're looking to create a simple blog site, an e-commerce website, or anything in between, they have a website solution for you. The point-and-click website builder and collection of 1-click installers makes it easy for users with little technical expertise to get their site up and running quickly, while more experienced users can log in to their cPanel for a higher level of customization and control. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent Response Time
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Response Time (Issue Resolved)
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Questions were answered promptly
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Email Sales |
No
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Live Chat Sales |
No
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Excellent Response Time
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Response Time (Issue Resolved)
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Immediate. Answered all questions right away.
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Sales Contact Details |
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Sales Telephone
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1-800-311-9418 |
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Sales Email
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sales@brainhost.com
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Main URL
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http://www.brainhost.com
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Billing Details |
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Payment Methods |
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.brainhost.com/why-brainhost/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent Response Time
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Response Time (Issue Resolved)
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Issue Resolved Promptly
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Email Support |
No
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Live Chat Support |
No
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent Response Time
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Response Time (Issue Resolved)
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Issue Resolved Promptly
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://www.brainhost.com/why-brainhost/
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