|
Editor's Review |
|
Host Introduction |
Adult Web Hosting at its BEST! Adult Hosting has been providing affordable dedicated and virtual web and gallery hosting, colocation, domain services, high bandwidth and gallery server solutions to the most demanding adult webmasters. They have been helping webmasters become successful in the adult business since 1997.
With high-end and state-of-the-art servers designed to handled mission critical applications, Adult Hosting has positioned itself within the industry to provide an excellent resource and service. Regardless of your online business demands, Adult Hosting servers will easily deliver unmatched speeds and reliability. |
|
High-end and state-of-the-art servers designed to handled mission critical applications, regardless of your online business demands, our servers will easily deliver unmatched speeds and reliability. |
|
Sales Review |
Grade:
A |
|
What we like: |
Adult Hosting released a new design to better publish their hosting plans and services. We found it very easy to pick and choose between what will work best for our company (directly from the homepage).
During business hours, we were able to reach one of their sales staff via phone and during the evenings we found the ICQ option a benefit. |
|
What needs improvement: |
Not everyone utilizes ICQ, so a live chat feature directly visible on the website would be great to see. |
|
Support Review |
Grade:
A |
|
What we like: |
Quick and easy support options, we've utilized the online form along with the ICQ contacts and received an excellent response from Adult Hosting support staff. |
|
What needs improvement: |
None at this time. |
|
Plans / Features Review |
Grade:
A |
|
What we like: |
For hosting and delivering adult content, Adult Hosting has made available a nice selection of high end availability service plans, from VPS to Dedicated and Co-Location options.
Another great feature to Adult Hosting is the burstable bandwidth option. In an industry where bandwidth and providing quality bandwidth is mission critical it was nice to see that you can upgrade (burst) your allocated bandwidth at anytime. |
|
What needs improvement: |
None at this time. |
|
Usability Review |
Grade:
B |
|
What we like: |
The website and gathering information is presented nicely and in a professional manner. |
|
What needs improvement: |
There are some Firefox compatibility display issues with some of the website, nothing major. |
|
Conclusion |
Grade:
A |
|
Adult Hosting |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 7pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 7pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
Live Chat Sales |
No
|
|
|
|
Phone Sales |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 7pm
|
|
Toll-Free |
No
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
1-514-907-0091 |
|
Sales Email
|
sales@adulthosting.com
|
|
Main URL
|
http://www.adulthosting.com
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Account Activation Period |
Unknown
|
|
Order Verification Documents Required |
No
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
No
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
Live Chat Support |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 7pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
Phone Support |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 7pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent
|
|
Response Time (Issue Resolved)
|
Excellent
|
|
|
|
SLA |
|
Does Host have an SLA? |
Yes
|
|
If yes, what percentage is the SLA? |
99.9%
|
|
Hyperlink to SLA |
http://www.adulthosting.com/virtual.asp
|
|
|