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Editor's Review |
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Host Introduction |
Based in Montreal, Canada, 247-Host.com is committed to helping its clients succeed with all their hosting needs. If you are looking for an affordable UNIX hosting provider, 247-Host.com is a great choice. |
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The hosting services are affordable, feature rich and include RvSKin, Fantastico, MS FrontPage, CGI/Perl, MySQL, PHP and best of all 24/7 customer support (to name a few). |
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Sales Review |
Grade:
A |
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What we like: |
The 247-Host.com sales staff make you feel welcomed and like your planning on joining part of their family.
We tested all four methods (Live Chat, Sales Email, Online Form & Toll-Free) and were impressed to see all avenue's were responded to quickly and efficiently. |
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What needs improvement: |
None at this time. |
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Support Review |
Grade:
A |
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What we like: |
During testing we positioned a few scenario's that would warrant a highly skilled technician, Level II or higher to resolve.
We were impressed to see that not only was our issue sent directly to a technician that could handle it but resolved within a matter of minutes.
With cPanel included with most packages you can be sure to receive qualified help should any issue arise. |
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What needs improvement: |
None at this time. |
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Plans / Features Review |
Grade:
A |
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What we like: |
Affordable Shared Hosting, Reseller, VPS and Dedicated.....247-Host.com has all bases covered! |
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What needs improvement: |
Added options that include more HDD/Bandwidth on shared/reseller plans. |
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Usability Review |
Grade:
A |
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What we like: |
The 'Specials' section of the website is great! It provides new customers with an opportunity to take advantage of great deals on already discounted hosting solutions. |
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What needs improvement: |
None at this time. |
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Conclusion |
Grade:
A |
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At 247-Host they offer complete solution to all your web hosting needs. By joining 247-Host you are joining an award winning host who cares for its customers. New customers are welcomed instantly and can be sure that if any problems occur they are handled quickly and efficiently by their staff (24/7). |
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Sales Review |
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Ticket Sales |
No
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Sales Contact Details |
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Sales Telephone
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1-877-791-3474 |
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Sales Email
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sales@247-host.com
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Main URL
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http://www.247-host.com
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Billing Details |
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Payment Methods |
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Account Activation Period |
Instant
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.247-host.com/tos.html
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Support Review |
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Ticket Support |
No
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Live Chat Support |
No
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://www.247-host.com/tos.html
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