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What is your name and position with Servers And Domains?
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Gary Aslanyan, Chief Technology Officer
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Please tell us the year established and brief history of Servers And Domains?
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Servers and Domains has been providing high quality, reliable web hosting and domain name registration services since 2000.
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What do you offer your customers that are unique to your company?
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With all of our Hosting, Reseller, Cloud VPS and Dedicated services we offer Unmetered Bandwidth. With all shared hosting we offer FREE Site Builder, FREE Urchin reports, FREE Software and more...
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What is the most challenging aspect to offering Cloud Web Hosting?
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Knowing and understanding the cloud dynamic technology and staying on top of it, which ServersAndDomains has successfully accomplished.
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What is it that makes Servers And Domains a competitive company in the Cloud Hosting market?
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We use the latest technologies from VMware and Parallels to keep us on top of the leader board with other companies.
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What new features have Servers And Domains added for its customers in the past year?
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We have started our Private and Public Clouds and Cloud VPS services.
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What would you say is Servers And Domains #1 asset to its customer base?
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Our customer service and latest equipment and technologies.
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Where do you see Servers And Domains and the web hosting industry in three years?
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We should be one of the leading cloud hosting companies.
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How many customers do you currently have?
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We host over 100,000 websites
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Where is your data center located?
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Los Angeles, CA. USA
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What kind of back up power do you have?
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Our datacenter is in a top of the line CoreSite, Inc. datacenter located in Los Angeles, CA. Full UPS power with generators.
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Do you have multiple backbone connections?
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Yes
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What connections do you have?
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We use fiber connections with Global Telecom & Technology and also with Cogent.
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Do you offer 24/7 support?
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Yes
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Do you have technicians present 24/7 or 9-5 M-F?
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Our Support is 24/7 by phone, live chat and ticketing system.
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What is your average turn-around time on a support ticket?
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Within couple of minutes our techs are already looking at the tickets
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Do you charge your clients for support?
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No
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Do you offer a money back guarantee?
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Yes, all of our services have FREE Trials
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Thank you for your time and insight into Servers And Domains.
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