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Knight Web Services Report Card
Contact Information

Tel: 1-800-733-0368
Email: sales@knight.ca
Website: http://www.kwsonline.com
Address: 1967 Wehrle Dr.
Williamsville, NY, 14221, United States of America

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Knight Web Services Web Host Interview
 
What is your name and position at Knight Web Services?
Allan Knight, President of Knight Web Services.
 
What is the history of Knight Web Services?
Knight Web Services started business in 1996 as a web site development company. The company soon became disillusioned with the level of service the existing hosting companies offered so opted to become resellers for iServer (now Verio). We began servicing our own customers in 1998. We continued to grow and now have our own servers located at a MCI class 1 data center. Knight Web Services success is due to providing quality web hosting at an affordable price while providing tech support that will surpass the customer’s expectation.
 
What is it that makes Knight Web Services a competitive company in the hosting industry?
Price, Features and quality technical support. We feature accounts starting at $4.95/month. Our hosting accounts include web based email, graphical statistics, SPAM filters, MySQL, PHP and two levels of control panel. Our technical support is staffed 24/7 and are very responsive.
 
How has Knight Web Services done in accordance to the recent economic conditions?
We have continued to grow even with the downturn in recent economic conditions. We pride ourselves in keeping with the times and the requests of our clients. We now offer a full range of hosting packages.
 
Where do you see Knight Web Services and the web hosting industry in three years?
Our goal and commitment to our clients is to offer the most current technology available. Our team is continually searching for new answers to old questions. We are dedicated to not only providing quality web hosting but to also be our client’s “One Stop Solution” outlet.
 
How many customers do you currently have?
2500
 
Who are you your more famous clients?
lainiekazan.com,minutemanintl.com, freetune.com, lorispolice.com
 
Do you own your own Datacenter?
No
 
Who is your Reseller provider?
MCI, Verio
 
What kind of Back up power does your Reseller provider have?
UPS + Generator
 
Do they have Multiple Backbone Connections?
2
 
What connections do they have?
OC-12
 
Do you offer 24/7 support?
Yes
 
Do you have technicians present 24/7 or 9-5 M-F?
24/7
 
What is your average turn-around time on a support ticket?
2 hours
 
 



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